Privacy Policy
Privacy Policy
Last updated: September 2026
Data controller: GEKKO Agency B.V., Van Graftstraat 10, 3088 GL Rotterdam, The Netherlands
Chamber of Commerce (KvK): 81234929 · VAT: NL862006107B01
Contact: contact form · +31 10 437 6237
1. Who We Are
This store is operated by GEKKO Agency B.V., an independent design house based in Rotterdam, the Netherlands. We operate under Dutch and EU law and are the data controller for personal data collected through this store.
2. What Data We Collect
Order data: name, email address, shipping and billing address, phone number (optional), order history. Payment details are processed by Shopify Payments / Stripe; we never see or store full card numbers.
Browsing data: IP address, browser and device type, pages visited, referral source, cookies (see Section 5).
Marketing data (opt-in only): email address for updates on future GEKKO AGENCY releases.
3. Why We Collect It
- Fulfilling your order: contract performance (Art. 6(1)(b) GDPR)
- Fraud prevention & security: legitimate interest (Art. 6(1)(f) GDPR)
- Analytics & store improvement: legitimate interest (Art. 6(1)(f) GDPR)
- Email updates: consent (Art. 6(1)(a) GDPR), withdraw any time
- Tax & accounting: legal obligation (Art. 6(1)(c) GDPR)
4. Who We Share Data With
Only where necessary: Shopify (platform), payment processors (Shopify Payments / Stripe), shipping carriers (Sendcloud and the selected carrier), and, only with your consent, analytics and advertising providers. We never sell your personal data. Transfers outside the EU are covered by Standard Contractual Clauses or adequacy decisions.
5. Cookies
We use essential cookies (cart, checkout, session) and, only with your consent, analytics and marketing cookies. Manage your preferences via the cookie banner.
6. Your Rights (GDPR)
You have the right to access, rectify, erase, restrict, port and object, and to withdraw consent at any time. Contact us by email; we respond within 30 days. Complaints can be lodged with the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).
7. Data Retention
Order data: 7 years (Dutch tax law). Marketing data: until you unsubscribe. Analytics: 14 months. Support correspondence: 2 years.
8. Children
This store is not directed at children under 16 and we do not knowingly collect their data.
9. Changes
We may update this policy; the date above always reflects the current version.
10. Contact
GEKKO Agency B.V., Van Graftstraat 10, 3088 GL Rotterdam, The Netherlands, email, +31 10 437 6237